LIC Housing Finance — Delay in Loan Disbursement and Demanding for Processing Fees

Address:

Pune, Maharashtra

Dear Sir, I, Yuvraj Patil applied for home loan from Kolhapur Branch. Loan details are attached below. File no - [protected] I have processed my loan requirement trough one of your agent, Mr Rajvardhan Jagtap from Kolhapur Branch. Inline with published schemes, Zero processing fees are applicable in loan processed in month of Mar-2015.As per agent directions and commitments loan approval documents are submitted by 21.Mar.2015 to get benefit of Zero processing fees. After couple of weeks, he demanded the advocate fees and other legal fees; which he had not communicated earlier. Still I paid that amount. Now, he delayed the overall process and demanding processing fees. Why customer should pay the processing fees due to mistake of LIC agent?? Requesting you to take an actions against these type incidents to improve the value of customer relationship. I am not going to pay this extra amount; which is not our mistake. Thanks.