LIC Housing Finance — Pathetic support, think 10 times before taking loan

Address:

Gurgaon, Haryana

Hi Friends,
I have been a customer of LIC HFL for 3.5 years. With my own experience, I have Found LIC is worsting banking organization across the domain.
1. Service is pathetic, no one is there to listen to customer.
2. they ROI after a fixed period is very high, (almost 2% higher than market rate)
3. Their Service time is almost double as compared to other govt/private banks.
4. disbursement time in CLP plan is quite high, SBI takes 2-3 days for disbursement while LIC take >20 days for the same task.
5. Now I am doing balance transfer, they took >15 days to provide list of documents and foreclosure letter.
6. After Loan closure, again LIC is asking for 4 weeks time for document retrieval which should not take more than a week time.

Comparing to nearest competitor SBI, they address these tasks in almost half of the time.

Over and above when I write a mail to their Customer care, I always get auto reply that some one revert back, but to my surprise I haven't got a single call/reply from customer care team.

I know most of the customer may not have faced these issues, however Service quality and capability is best judged in crucial times.

I have tried & tested and basis that I am sharing this feedback for every-ones benefit.