Lic — Neither Receipt is generated nor amount has been refunded to my account from LIC

Respected Sir,
I have paid 01 nos. LIC Premium of Rs 4789.40 through LIC Digital App. on 08/05/2023 at 20:54 hrs ` The above amount is debited from my account but neither Receipt is generated nor amount has been refunded to my account.I am giving the details below:

Name-Sripali Mondal
Policy No[protected]
Lic Order no 4132563
Email- [protected]@gmail.com
Transaction date-08/05/2023
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