[Resolved]  Lichfl — sanction of renovation loan

Address:

East Godavari, Andhra Pradesh

FROM: K.B.S.SARMA, SCHOOL ASST, (SKT), Z.P.P.HIGH SCHOOL, PERURU., AMALAPURAM(MDL), E.G.DIST. A.P. To THE COMPLAINT CELL, L.I.C.HOUSING FINANCE LTD. Respected sir, Sub:-Sanction of housing renovation loan-reg. I had taken house loan in 1999 with the A/C No.6754. Further I had loan facility for three times. This year I consulted concerned officer for renovation loan and they accepted to sanction loan and directed me to produce the required documents . I had submitted the required documents in July 2014 and the processing fees Rs.1125/- was collected through the S.B.I cheque by the branch and send the application No.[protected] .It was informed by the SMS dated[protected]. After pursuing so many times the branch officials told that my loan application was rejected showing cause that renovation loan could not be sanctioned more than two times. It seems to be sheer irresponsible and irrational that even knowing such a kind of norm to sanction the loan your bank officials directed me to proceed to submit the application and moreover taken the processing fee.You have caused me not only loss of time and money but also much more stress and strain. You are requested to remit my processing fee and take necessary action to take over the loan by another source. I hope you consider the track record of prompt remittances as your customer and sixteen years relation and attachment with our firm and make justice by making favorable action. Hoping for your kind consideration.Thanking you sir, Yours faithfully, Station:Peruru Date:[protected] (KOMPELLA BHEESANKARA SARMA) Phone [protected]