Life Insurance Corporation of India [LIC] — Maturity Claim for Policy No[protected]

Address:

42/1C Sankharitola Street Kolkata 700014

Ma'am

Greetings of the day!

My grievance is regarding the annuity policy no[protected].

A gist of the core points is given below:

1. I had purchased the single premium annuity policy no.[protected] in the year 2002.

2. I applied for maturity claim on 22 March 2023 at LIC Branch 16 Kolkata.

3. On 28 March 2023, I received an SMS from LIC affirming that Rs. 11698.00 will be transferred to my bank account by NEFT.

Till date, this credit has NOT happened.

4. I have, however, received 12 credits of Rs. 974.00 each.

5. For over 3 weeks now, I've been asking a set of elementary questions on my maturity claim.

I have not received any response to any of these questions.

My questions are:

A) What is the total fund value of my policy in 2012 (that is, after 10 years)?

B) What is the total fund value of my policy in 2022 (that is, after 20 years)?

C) (i) What is the basis of calculation of the sum of Rs. 11698.00?

(ii) What is the basis of calculation of the payout of Rs. 974.00 mentioned in point 4 above?

C) Can I get to see a detailed statement of computation of all payables against my application of 22 March 2023?

D) Why have I NOT received credit of Rs. 11698.00 despite the SMS of 28 March 2023?

I would be immeasurably grateful if you help me.

I am 61 years' old with failing health.

I request the full fund value of this policy.

Soumya Kanti Roy