Life Insurance Corporation of India [LIC] — No money back - no information - after multiple reminders

Address:New Delhi, Delhi, 110007

I have lic policy number[protected]
The money back was scheduled in nov. 2014. No amount credited to my account and no information being shared by the lic office authorities. They say money has been credited but no information on
(A) when the money was credited to my account
(B) to which account.

I have not got any response even after multiple mails. I have got to lic office near my place 3-4 times but no help from anyone.

Need immediate help here.
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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