Lifecell International — Complaint against sample collection incharge

Address:

House no 650/A phase 11 mohali

My delivery was planned on 18 june and i have informed both the person from whom i was dealing with and the concern sample collection incharge. Then also at the time of delivery hospital staff, my husband in fact the doctor personally called the person “ naveen” to collect the sample but still he was not on time due to which i have to take one hour extra pains just to the delay of the person.
I need a strict action against the person because i was promised by goverdharn kumar that the person will be their before the delivery.
+[protected] This is phone no of the sample collection person naveen that was irresponsible and rude to talk to.
Please update me with the status of action taken against him.
Thank you.