[Resolved]  Lifecell International — Complaint for my CRM[protected]

Address:

Mumbai City, Maharashtra

My Complaint against LIFECELL is that they have signed a contract in paper (with EVIDENCE) that they would store the stem cells of my child for life if I paid them an amount upfront and I paid the remainder over a period of time. However they are now sending me emails and sms asking me to make the full payment upfront. This is surprising that despite me having the contract they are insisting a payment which is going against the very contract that they made me sign. I have been insisting that they send me my account ledger but they are dragging their feet over the same.


FORTH REMINDER

PLEASE SEE TRAILING EMAIL AND PLEASE SEND ME MY LEDGER.

Saumit Mehta


From: Saumit Mehta
Sent: Wednesday, April 01, 2015 11:39 PM
To: naveen sharma
Cc: 'Praveen Shukla' ; 'aditi'
Subject: Re: Preservation Certificate

THIRD REMINDER

I DO NOT THINK THIS WILL LOOK NICE ONCE I ESCALATE THIS either via the top management or if I send a copy of this third reminder to each of the 10-14 cryobank companies.


PLEASE SEND ME MY LEDGER.

Saumit Mehta

From: Saumit Mehta
Sent: Tuesday, March 31, 2015 10:41 PM
To: naveen sharma
Cc: 'Praveen Shukla' ; 'aditi'
Subject: Re: Preservation Certificate

PLEASE RESPOND...

PLEASE SEND ME MY LEDGER STATEMENT...

From: Saumit Mehta
Sent: Saturday, March 28, 2015 8:40 PM
To: naveen sharma
Cc: 'Praveen Shukla' ; 'aditi'
Subject: Re: Preservation Certificate

Sir

Can you please send me my ledger statement.

This will resolve many issues

Saumit Mehta

From: naveen sharma
Sent: Saturday, March 28, 2015 6:01 PM
To: 'Saumit Mehta'
Cc: 'Praveen Shukla' ; 'aditi'
Subject: RE: Preservation Certificate

Dear Sir,


Greetings from LifeCell ! ! !


Request you to kindly share the screen shot of the message received by you from Lifecell, post that I will discuss with my backend team and get back to you at the earliest.


Thanks and Regards,

Naveen Sharma.

Sr. Centre Head(Vile Parle).

M/s. LifeCell International Pvt. Ltd.

Mob: +91-[protected], +91-[protected].

Phone: +[protected].

Live as if you were to die tomorrow, Learn as if you were to live forever - M. K. Gandhi.

Disclaimer: This mail & any files transmitted with it are confidential and intended solely for the use of individual or entity to whom they are addressed. If you have received this mail in error please notify the sender. Please note that any views or opinions presented in this mail are solely those of the author and do not necessarily represent those of LifeCell International (P) Ltd. Finally, the recipient should check this email and any attachments for the presence of viruses. LifeCell International accepts no liability for any damage caused by virus transmitted by this email.


From: Saumit Mehta [mailto:[protected]@gmail.com]
Sent: Friday, March 27, 2015 7:30 PM
To: naveen sharma
Cc: 'naveen sharma'; 'Praveen Shukla'; 'aditi'
Subject: Re: Preservation Certificate


no response from you


Kindly contact me on my mobile +[protected] before I take this matter up in the consumer court.


Saumit Mehta


From: Saumit Mehta

Sent: Tuesday, March 10, 2015 2:21 AM

To: naveen sharma

Cc: 'naveen sharma' ; 'Praveen Shukla' ; 'aditi'

Subject: Re: Preservation Certificate


Hey Guys


I have already paid the money as per the contract...yet I am getting the SMS below which is like harassment...


Lifcel- there is due of 25000/is pending in your account . Pls pay instantly to avoid termination of service if paid call customer care @ [protected]& provide details


Can you please ensure that you keep my ledger posted properly so that there is no outstanding on the account.


Thanks