[Resolved] Lifecell International — Contamination of stem cell due to poor technology. | |||||
Lifecell International — Cord tissue / Stem cell contamination I have opted for Cord tissue and cord blood for my kid in lifecell. Lifecell people came and collected sample from Global heart hospital, Vashali nagar. Jaipur on 11 march, 2016. I got final preservation letter from lifecell for cord blood and tissue. In august 2016, I have received a mail from Lifecell my kids cord tissue got contaminated after my regular follow up with these I'd****. I suspect the problem is with Lifecell, they have not treated the life saving cells properly or they don't have that technology to preserve it. When I asked them about it they said the use of stem cell in India is not possible currently so I asked them y u are charging for it . These companies are fooling the parents and charging handsome amount. How people can trust they are not able to store cells for 6 months how it can be stored for life time. Government also have involved thats y these practices are going. They just playing I request the parent be aware before going for it. If someone Experienced pl advice how to teach lesson to these fake companies. Was this information helpful? | |||||
Complaint marked as Resolved
Lifecell International customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. Lifecell International customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 Lifecell International Customer Care's response Dear Mr Kunal, Request you to share the CRM no./contact details to check and resolve your query at the earliest. Verified Support Jan 12, 2017 Lifecell International Customer Care's response Dear Mr Kunal, Request you to share the CRM no /contact details to check and resolve your query at the earliest. Regards LifeCell Customer Service | |||||
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