[Resolved] Lifecell International — false commitment done by representative and bad customer service who does not reply on any mail

umashankar87

from Chennai, Tamil Nadu

Address:	Thane, Maharashtra, 400607
Website:	www.lifecell.in

Crm number[protected]
Representative cheated me in costing front. He gave me costing of lifetime preservation and issued a policy of 21 years preservation. And now he is behaving weird instead of feeling sorry for this. I need my 100% refund against my cancellation. I have sent a cancellation request on 27th october but nobody reverted till date. I want to know when will i get my 100% refund in my account.
Even i wanted to fill fir against this company as well.
Highly depressed with life cell representative behaviour.

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Nov 14, 2017

Complaint marked as Resolved

They have refunded fully after chasing day and night. Thanks to this consumercomplaint.in platform for raising this issue in a right manner. Thanks,

Lifecell International customer support has been notified about the posted complaint.

Nov 07, 2017

Updated by umashankar87 Hi,

I have got their final decision that they will not refund my 100% money against cancellation. I am cancelling this policy because thier fault not mine so why i have to bear any loss.And now i am going to fight legal battle with them as i got cheated from the first day and now i am losing the lifetime opportunity to preserve the cord of my child due to lack of funds so they will have to compensate against the same.

Note- Please contact me if anybody else got cheated and want to come with me against legal battle against lifecell. I will handle all the headache on your behalf as i have lot of time due to flexible hours.My mail ID is [protected]@yahoo.com, twitter handle is pandit87.

Thanks,
Umashankar

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Comments

umashankar87

from Chennai, Tamil Nadu

But they are not coming up with any solution . They have replied that they will deduct cancellation fees of Rs.5000 without any reason. No body told about this cancellation policy at the time of selling and didn't get or signed any agreement which has this policy mentioned.It's not ethical and legal so i want my 100% refund asap because i need to subscribe this service from other company before ending of this month. Otherwise we will lost our cord as expected delievery date is in next month.

It's critical and urgent. I will not let them go if i missed this chance of preservation.

Thanks,
Uma Shankar