[Resolved] Lifecell International — False information & worst serives
M
Murugavel Siva
from Chennai, Tamil Nadu
Address:
600100
Website:
lifecll
I have register with lifecell for the preservation of stem cells of my child; at that time registration they confirmed one of the paramedic service specialist taken the stem cells within one hour we near to hospital Mogappair MMM hospital don't worry we collect the sample immediately. When i called the in-charge person (Vasanth)chennai they told at present no one near by your hospital due to heavy rain, but on 7 December no rain in chennai . So ask to doctor take the stem cells.
I contact the sales executive (Sathish) he told all the all the paramedic some other place, we unable to come to hospital. Then i ask doctor (MMM hospital) chennai to help to take stem cell, she taken stem cell.
Then i called the sales executive to collect the sample @ 1.30 pm they confirmed with in half on hour we collect the sample. But till 4.00 pm no agent came to hospital. I conduct the sales guy once again he told all the people in apollo hospital for collecting stem cell.
I asked how many agents their in chennai they only 4 person collecting all over the chennai every one the struck ed in then in shouted . Atlast they came to 4.30 pm collect the samples.
My Name.S.Murugavel
CRM:[protected]
Was this information helpful?
No (0)
Yes (0)
May 28, 2017
Complaint marked as Resolved
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Lifecell International Customer Care's response Hi,
We are sorry to hear about your inconvenience with our service and we owe our deepest apologies.
We hope your issue is resolved, if not please feel free to reach our customer service toll free no[protected] or write to [protected]@lifecell.in
We are sorry to hear about your inconvenience with our service and we owe our deepest apologies. We assure that your complaint will be considered seriously and necessary actions will be taken. Thank You.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We are sorry to hear about your inconvenience with our service and we owe our deepest apologies. We assure that your complaint will be considered seriously and necessary actions will be taken. Thank You.