[Resolved] Lifecell International — No record in their database.
A
ashika.jain
from Mumbai, Maharashtra
Address:
Pune, Maharashtra, 411014
Website:
www.lifecell.in
Hi,
My Name is Ashika Jain and my baby was born on[protected]. I had enrolled with Lifecell and they had collected sample and everything was done right. I got confirmation e-mail and all enrollment details. Now, after nearly a year when I called to check the storage status and other details, they do not have any record of my CRM number. I gave them my registered contact number and they still do not have it. I have been calling them and the customer care executive tells me that someone will contact me within 5 working days but I have not received any call or e-mail from them. I feel the need to withdraw from their services because I am not sure whether they have stored my baby's cord or not.
CRM no.[protected]
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Jul 24, 2017
Complaint marked as Resolved
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Lifecell International Customer Care's response Dear Mrs Ashika Jain,
We understand your concern and wish to inform you that our customer service representative shall connect with you shortly.
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