[Resolved]  Lifecell International — Non refunds and false information

Address:Nagpur, Maharashtra, 440010
Website:www.lifecell.in

I registered for life cell. At the time of operation my doc told me that the cord is very small and it won't be having sufficient cells ti store. after two days of my operation, I tried to contact the life cell person who gave me the product. but could not reach her. because of poor health, I could not do much. Then i got a letter from life cell that the cells in the cord does not have standard cells to store. I sent the consent letter to discard everything and refund my money. After a very long wait, I contacted the life cell people and got to know that they will not be refunding any amount because they have preserved the tissue. And instead they were demanding 2000rs more. I don't understand from where this tissue thing has emerged. I want my money back completely.
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Complaint marked as Resolved 
Lifecell International customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2016
Lifecell International Customer Care's response
Dear Mam,

Request you to share your CRM no./contact details to resolve your query at the earliest.

With Regards,
Sujna S
Life Cell International
Sep 28, 2016
Updated by Dipti Vijaywargi
I have registered for life cell. Unfortunately, the cord was very small and there were no sufficient number of cells to store. I have sent the letter to discard the contract. But don't why the money is not refunded. After too much of follow up for six months, the money got refunded, but only a part of it. Why is LifeCell stealing n charging money for nothing. Request you to please refund my full money immediately.
Verified Support
Oct 04, 2016
Lifecell International Customer Care's response
Dear Mam,

Request you to share your CRM no./contact details to resolve your query at the earliest.

With Regards,
Sujna S
Life Cell International
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