[Resolved] Livpure — fraud amc provided

[Resolved] Livpure — fraud amc provided

V varruby

Aqua care india claims to be a livpure authrised service dealer. They are frauds. I took an amc from them on24 feb 18 for 3 year by paying inr 10000. After that i am never able to reach them. If i call 20 times they would pick my call once. They never turn up to service as promised.in may first service is pending but no body comes to do the same. When i placed a shifting request after going for amc they said invoice is not updated in their system so i have to reverify my amc then they will log my complain. Firstly engineer visited after 3 days of logged request more interesting he didn't provide complete service even damage main pipe line as well as ro tab of water supply during uninstalltion of my ro. When we inquire for installation and damage reparing he left our house with out discussion. Now next day i called urban clap enginner to install my ro and call plumber to reapir damaged pipe line as no body picking up my call from this service center as i need this installation on urgent basis due to my kid. Very very bad service and unprofessional behavior. Never ever buy amc from them. If you buy, rest assured your money is gone. Cheats! Was this information helpful? No (0) Yes (0)
Sep 14, 2018 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Jul 26, 2018 Updated by varruby Mr Balbinder([protected]) manager of this center who never picked up the call. Other numbers [protected], [protected], [protected], [protected]. Verified Support Jul 31, 2018 LivPure Customer Care's response Dear Customer, we're sorry to hear this. Please share your registered contact details along with the invoice which you may have received so that we can help you. Regards, Team Livpure Verified Support Aug 02, 2018 LivPure Customer Care's response Dear Customer, we can only help you if you share your registered contact number. Request you to kindly do the needful. Regards, Team Livpure Verified Support Aug 03, 2018 LivPure Customer Care's response Dear Customer, we're unable to identify your contact details, it shows "([protected])". Request you to kindly share your details again so that we can help you at the earliest. Regards, Team Livpure Aug 04, 2018 Updated by varruby My registered mobile number is [protected] and [protected] and invoice is attached. Aug 04, 2018 Updated by varruby I have tried to send them written complain but address is not correct which is provided in the invoice. Verified Support Aug 06, 2018 LivPure Customer Care's response Dear Customer, thanks for sharing the details with us. We have forwarded the same to our concerned team and they shall contact you soon. Regards, Team Livpure Verified Support Aug 09, 2018 LivPure Customer Care's response Dear Customer, we believe that our team has spoken to you and the required information has been provided. Do get back to us, if you have any further assistance. Regards, Team Livpure
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