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LivPure

[Resolved]  Livpure — machine is making beep sound

Address:House no 67, Vijay Park, Pratap Nagar,sector 8, Vijay Park, 122001

I purchase livpur pep pro+ machine in jan, 2019. From last 2 days it's making beep sound conitnuously. I also raise the complaint js-[protected]. Complete day passed out but didn't any message for engineer visit and no one came from livpure. When i called them, they asked to wait for 24 hour. Now even 24 hours passed, no communication got from their side. Really frustrated with their service.

Water is one main part of life and you made the customers to wait wait wait for that. This is madness!

You people make good marketing to sell your products are you really taking care of after sales support. 100% not in my case and i don’t know how many people are left behind like this!!!

Thanks,
Manish
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Sep 12, 2019
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2019
LivPure Customer Care's response Dear Manish, we're really sorry for the experience you had. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Regards,
Team Livpure
Verified Support
Aug 12, 2019
LivPure Customer Care's response Dear Manish, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
Complaint comments 
3 Comments

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Comments

Worst service. Customer representative for s very rude. They'll say within 48 hours, but never resolve soon. Very bad service.
Reply
LivPure Customer Care's response, Aug 1, 2019
Verified Support
Dear Sivaraman, could you please let us know the details of your issue along with your contact details? We'll look into it right away!

Regards,
Team Livpure
LivPure Customer Care's response, Aug 8, 2019
Verified Support
Dear Sivaraman, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure
my luvpure beep sound was coming i was contact coustmer care 4 days back they told me send the technicion with in 24 hrs still now problem not resolved .

My contact number [protected]
Reply
are you guys resolving this beeping issue? can you have a general solution for this?

Thanks
Reply

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