Livspace — Poor delivery timelines, original budget exceeded, lack of transparency, lack of professionalism

Address:	Unit No.104, 1st Floor, Ocean Building Opposite Vadodara Central Mall Sarabhai Main Road, Genda Cir, Vadiwadi, Vadodara, Gujarat 390023
Website:	www.livspace.com

1023854- client number
I hired livspace for my end to end interiors of my new flat, for which my budget given was 10-12lacs. But as i onboarded with 25K advance payment, the budget kept exceeding. All the modular scope was way higher than other competition products. Also 100% payment they forced to make without even seeing the products once.
There was no transparency in terms of designer i.e the designer was a consultant and livspace had no control over her, and she kept raising the actual quote way higher than her original budget as she kept her commission on the actuals. This was all kept under dark.
the timelines were never met. all false promises and wrong timelines given.
No one from the company was assigned to supervise the project. No follow ups on their own. I had to travel to the site every day to follow up on work completition as i had a strict timeline due to my pregnancy and i needed my flat to be delivered before my due date.
even after 100% full advance payment on modular, the materials when reached was damaged and there is still no clarity when the the same will be corrected and fitted.