Livspace — poor response and lack of responsibility

Address:

Bangalore, Karnataka, 560076

I have hired livspace to do kitchen n wardrobe... Paid 10% advance... At the onset i was assured that i will get to see the samples of veneer to match with my other wood furniture. Its been 3 weeks and they have not been able to arrange samples from their vendors... I m worried as to how they will deal with the other aspects n complete all work in time. They are not replying to msgs on whatsapp group they created