Loop Mobile — Stoppage of Services - URGENT | |||
I am totally shocked and surprised by the way Loop has been responding to me. My number is [protected]. Today this number is barred from making outside calls. I have ported to Airtel. I was levied fake charges on my loop bill which i had contested and asked them for a revised bill. The bill was revised and since i had moved out of LOOP, i had requested the customer service team to collect cheque from my residence. They also confirmed that they will be sending executive. This happened twice but no one turned up. I had followed up several time on emails but nothing happened Today they disconnected my services for their negligience. I am totally disappointed by this service I want to submit a strict complaint against the collections team of Loop and the management for serious negligience. im suffering a big loss due to me not able to call my contacts and I will be claiming these against Loop Mobile. Was this information helpful? | |||
Loop Mobile customer support has been notified about the posted complaint. | |||
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