[Resolved]  Louis Philippe — Downgraded Louis Philippe Standard of Quality

I’m taken aback by the downgrading standard of Louis Philippe. I purchased a LP men’s Jacket from Orion Mall (MBO), Bangalore before the Covid-19 lockdown. I got it from the fresh stock for about 5k.
I hardly wore it twice or thrice yet got it dry cleaned properly by the end of the season, however, the fabric of the jacket is crinkled up. Apparently, it’s a Fabric Quality issue which, Louis Philippe disdained at the Quality-Check stage.
I never expected such awful experience with a niche brand like LP. I should’ve rather purchased Arrow or USPA jackets, which were available for half the price of my LP jacket.
Highly disgruntled! A complete waste of my money!
Hoping for someone to be sincere enough to provide an appropriate resolution.
+3 photos
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Jan 1, 2022
Complaint marked as Resolved 
I'm happy with the quick and timely resolution provided by Mr Avik Ghosh, thanks to Mr Vinoth for coordinating and helping me with all the communication with the local store manager in Delhi. Happy New Year!
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