Address: | New Delhi, Delhi, 110018 |
I had booked my Air ticket from Winnipeg (Canada) to New Delhi from My Travel Agent (Decent Travel's Pvt Ltd, Connaught Place, New Delhi) for 16th November 2015, which had to be rescheduled for 8th November 2015 due to an urgent business meeting in New Delhi on 10th November 2015 [ E Ticket #[protected], for Travel on 8th Nov 2015 thorugh Air Canada operating from Winnipeg to Montreal . Further connecting flight from Montreal to Mumbai were being operated by Lufthansa. My ticket from Mumbai to Delhi was by Vistara Airlines on 10 November.
To my surprise, when I reached the Airport for boarding, I came to know that Lufthansa Airlines was not operating on that day due to their strike, as a result I was not taken on Air Canada flight also. The plea was that Lufthansa had not communicated to Air Canada about alternate travel options for passengers. Since Lufthansa Airlines didnot provide any other option for travel from Montreal to Mumbai, I missed my further flight from Mumbai to Delhi and my meeting scheduled for 10th November, which resulted in financial losses amounting to approximately 20 lakh rupees. If this was not enough, I had to again book my flight from Mumbai to New Delhi again for 11th November without any refunds for earlier booking for 10th November, which resulted in an extra burden of INR 9080.
Let me know how Lufthansa Airlines can compensate for my financial losses Was this information helpful? |
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