Luminous Power Technologies — faulty fan

Address:

Gautam Buddh Nagar, Uttar Pradesh, 203207

Dear Luminous Team,
This is to inform you that I have purchase my new fan (New york brooklyne 1200 mm) on date[protected]. After one month I observed abnormal sound from fan than I have complaint to luminous service centre on date[protected]. Service man had been visit at my in 24Hrs It was very nice. He had been replaced my stato (12 pole motor instant of 14 pole) during stato replace time I was not there just only my old mother was their He had been satisfy my mother . I come to my office in evening time I observed that abnormal sound not resolve and other problem also come out RPM was less. I have again complaint register regarding the same. Service engineer has been revisit than no solution. You can check my 5-6 complaint thru my phone no history in your service centre but still I have no any solution for the same. Fan has been also scratched in below side due to 5 -6 times open and repair.
I have also drop mail regarding same to luminous via app but not response.
My fan in service centre for repair at present time (dt –[protected] & I am without my fan in this summer. This is very disappointed for me. I think these design failure products from Luminous.
Now kindly you are requested to please refund my amount (Rs-2500/- )as per my bill. If not refund than i will go consumer court for legal action.
Hope clear & please do needful for same.

Thanks & regards
Sanjay Singh Bidhudi
Escort colony near shiv mandir
Railway road dadri G.B. Nagar 203207 (U.P.)
Ph. No. – + 91 [protected]