[Resolved]  Luminous Power Technologies — money charged for inverter repair which is under warranty

Address:Muzaffarpur, Bihar

I have purchased luminous zelio 1100 inverter from amazon on 5th april 2017. Inverters warranty period is 2 years and my inverter got defected on 25 april 2018 than i call luminous toll free number and lodged my complain no response from them and than again i lodge a complaint after no response from them i directly went to authorised service centre in muzaffarpur, bihar. But my inverter is in warranty than also they charged money, when i said i'll not pay money they said they will not repair my inverter.
I also contacted their area in charge mr sanjeev bhardwaj he didn't took any interest in my matter.
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Nov 9, 2023
Complaint marked as Resolved 
No step was taken by company. They just marked my complain as resolved.
Luminous Power Technologies customer support has been notified about the posted complaint.
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Till Day no response from luminous

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    Plot no.18, Santoshima Colony, AOC Gate, West Marredpally, Hyderabad, Andhra Pradesh, India - 500026
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