Luminous Power Technologies Pvt. Ltd — Very poor quality product

Address:

Solan, Himachal Pradesh, 173205

We have purchased battery operated scrubbing machine of Godrej (Tenant) Model No. T3eEC Water of value 3.15 L in November 2015 with one year warranty. After using the machine for one month, there were a problem in battery which was not charging properly. We have intimated Mr. Mohit Walia from whom we have purchase the machine and Mr. Rahul for the same immediately but we are not getting any proper response from Mohit and Team. The machine is lying idle and is of no use for us. We have a very high profile visit of Global business Head but we are helpless and not getting any response from Godrej.This is really very sad from your end that after making the complaint for last two months nothing has been done so far which gives a very bad impression about a reputed company like Godrej. We were thinking to give more orders but keeping in view the poor experience with Godrej we have given the orders to Root. You are requested to take back your machine and return our full payment.