[Resolved]  Madondeals.com — FRAUDULENT ACT VIA SERVICE OF CREDIT CARD

Address:New Delhi, Delhi

On Friday the 24th October, i received a call from [protected] mentioning that they are calling from CITIBANK Credit Card division of so called citibank customer service and they said that they are giving a free Package (1Tshirt, 1shoe, Wallet, Watch, film tickets, holiday package) because we maintain good account in our credit card. The girl told that she would give me a discount card which would be linked with my citibank credit card through which I can get 20% discount on all my purchase through my citibank credit card. Actually Girls from Madondeals.com called me but she said that she was calling from citi bank and contacting me without the knowledge of Madondeals.com. further she told me that Citibank bank was giving this gift for maintaining good credit card account with citi bank.again two person called me Named as RAHUL KAUSIK AND AASHISH ON BEHALF OF CITIBANK. they told that i should never show to madondeals that i have received a call from citibank. Also they informed me that the product worth is Rs. 7450 and that will be taken from my Credit card. They tell me to confirm the amount through IVR, but citi Bank will automatically will nullify the value from Credit card and that will never appear in our credit card statement and we do not need to make the payment. further they directed me that Call would come from Madondeals.com and they record our conversation. They would ask 2 to 3 times, whether I was okay to make the payment. Girl from citibank ( Fake), have told us that i should say okay and do not mention that i have received the call from citi bank. So i have told them that i was okay to pay the amount and i have accepted the deal as well. Ideally what has happened that all thing is cheating. Call is not from citi bank but they are from Madondeals.com. citibank Fake employee – Name – rahul kausik – Mobile number – [protected] Madondeals.com – . i want to make you sure that the person were from madondeals because while doing payment to madondeals via IVR system, the same person Rahul Kausik was directing me about how to make payment in between the payment process. Further i have also lodged a complain with citibank and they told me that after enquiring this they will lodge a FIR against madondeals for doing fraudulent act using their name. I don't want this order from madondeals, please cancel this transaction and refund my amount as soon as possible. otherwise i am also going to lodge a complaint with core.nic.in and going to file a case against madondeals under ipc section 415, 420, 465 and 468 and under IT act 2000, if the amount will not be refunded to me. regards, PRASHANT KUMAR NAYAK M # [protected], [protected] 149 OLD BRAHMPUTRA HOSTEL JNU, DELHI.110067 [protected]@GMAIL.COM
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Aug 14, 2020
Complaint marked as Resolved 
MadonDeals.com customer support has been notified about the posted complaint.
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