Mahadiscom / Mseb / Msedcl — [protected] Name Change Not Done

I called the customer care several times, registered several complaints online which was always closed as 'OK' without giving any solution by the Boisar division.

I visited the Boisar West Mahavitran branch submitted physical forms and documents as well

Still they havent approved my request, i cannot travel multiple times to the office as it takes 6 hrs journey, hence my humble request to look into it
and approve my online application