Mahadiscom / Mseb / Msedcl — Correction in name | |||||
My name is naishadhkumar jani. My consumer number is[protected] bu : 4599 aundh sub-dn. I have three different issues which were never resolved by support and they closed all my complaints without contacting me. I logged more than 100 complaints for the same reason but no one is interested to resolve my issues. 1. Correction in name : one character is missing in my first name. Trying to correct my name since last 1 year but still waiting to get an update on this. When i got my first bill, the name was correct. But after few months, came to know that someone from your back-office team changed my name. I logged many complaints, but still waiting for correction. Few of them are :[protected] request - change of name closed 13 feb 2016 08:21:14 pm[protected] request - change of name closed 22 feb 2016 02:52:13 pm[protected] request - change of name closed 22 feb 2016 01:57:35 pm 2. I am not getting paper bills (Never opted for e-bill). I have to login to online portal to check & pay my bills. Raising complaints since got my connection, but still waiting for paper bill. Few complaints numbers are :[protected] complaint - non receipt of bill closed 17 feb 2016 09:49:54 pm[protected] complaint - non receipt of bill closed 05 aug 2016 11:28:14 am 3. Voltage fluctuations : no proper supply of electricity in whole society. Trying to resolve this since last 3 months, but no one came to check for the issue.[protected] complaint - supply failed - phase out closed 17 may 2016 06:42:01 pm[protected] complaint - supply failed - total area closed 15 aug 2016 10:48:36 am[protected] complaint - voltage - fluctuation closed 10 sep 2016 10:23:31 am[protected] complaint - voltage - fluctuation closed 10 sep 2016 10:23:08 am also tried to contact [protected]@ho. Mahadiscom.in, [protected]@mahadiscom.in & [protected]@mahadiscom.in but no response. Was this information helpful? | |||||
Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint. | |||||
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Resolved
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+91 22 2261 9100
+91 22 2261 9300
Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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