Mahadiscom / Mseb / Msedcl — Faulty meter not replacing

I have raised almost 8-10 online complaints regarding faulty meter, however everytime i raise a complaint online, they directly close it without informing or updating.

My MSEB meter is not showing any display since May 2020, for which i have submitted 8-10 online complaints and couple of hand written applications in MSEB office located at Thermax Chowk, Chikhali, Pune, however the senior most person in office is saying that we don't have meters and will not replace it.

Also these MSEB people are charging me way too high than my regular consumption and they are not even ready to replace the meter not to adjust the bill.

Please assist