Mahadiscom / Mseb / Msedcl — High billing for vacant and locked house

Address:Rh 31, Kapil woodrow estate

Grievances:
Sub: Wrong Billing done from October 2022 to Jan 2023, when the house is vacant and locked since 1st of June 2023. Customer Number:[protected]..
Dear Sir/Madm
This is to inform that we have not been staying in our house since 1st June 2022 until now of this date. The house has been locked and no one is staying. The electricity bills issued till now is showing wrong billing with following units and amounts as listed below:
The following are the Electricity bills we have been issued since June 2022 until now January 2023.
Month Year House Meter Reading Units Billing amount
June 2022 Vacant 165 -1370.00
July 2022 Vacant 6 -3930.00
August 2022 Vacant 10092 0 -3570.00
September 2022 Vacant 10094 2 -1350.00
October 2022 Vacant 200 -860.00
November 2022 Vacant 246 1870.00
December 2022 Vacant 10094 208 4210.00
January 2023 Vacant 10094 187 2060.00
February 2023 Vacant 229 4640
March 2023 Vacant 10094 216 7080
We made compliant in person at the Assistant Engineer, Ramtekadi Section Office. MSEDC Ltd, Pune. On[protected] and complained that the house is vacant and that the amount and units shown on the bills since October 2022 until January are wrong. The Assistant Engineer agreed to sent his assistant to visit the house and check the units from the meter. We informed the Assistant Engineer that the meter was not showing the meter reading but showed the message “P-53719”.
We were, assured that the billing for February 2023 will be corrected based on the meter reading and the excess amount will be refunded. Then, as the meter reading was due on 3rd February 2023.
With Regards
N N Kumthekar
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    +91 22 2261 9100
    +91 22 2261 9300
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    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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