Mahadiscom / Mseb / Msedcl — i'm complaining about faulty meter

As Our Meter is Faulty Since July 2019 because of Water Logging in our society & whole surrounding area of Geeta Complex since then we are receiving meter reading as it was in June 2019 ie 1296 units amounting Rs 18000/, from then onwords we are receiving same units & amount & we are made to pay such huge amt for the same every month despite repeated attempts of complaints to the concerned authorities our faulty meter issue is still unresolved since July 2019 to December 2020 we are made to pay such huge amt arround Rs 18000/ as there is fear of Disconnection from the authorities
So I Request to MSEDCL to replace our faulty meter as soon as possible as we are finding hard to pay such huge amount of monthly bill