Mahadiscom / Mseb / Msedcl — No electricity since 26 July 2020

Address:Vidya Valley School Campus Sus Gaon, Vidya Valley School Campus, Sus Gaon

I have been without electricity since 26/7/2020 (4 days passed).

I have already raised two complaints[protected] &[protected], but of no use...because : If I raise a complainant via the app, it gets resolved without resuming the power supply .

* nobody ever looks into it or even tries to resolve it (just close the complaint as it is filed)...

* I try to follow up on the complainant by call, but can never get through to an operator...

*The most [censored] and hopeless service.

* All the modes of escalation and complaints are blocked, which makes it very difficult for a consumer to report a fault or raise a concern about the service.

As a consumer, I never fail to pay my bills then why should I not get the service that I pay for??????

Why do I need to follow up so many times????

Why do I need to beg????

Every month I have to report a loss of power supply (check the history of the complainant)...

How can I work from home?????
How to survive in this covid situation?????
I am forced to go out.. everyday as can't store food in the fridge...

Will you all compensate for the loss of my pay for all these days?????

Consumer number:[protected].
complainant ref:[protected]
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Comments

Dear Sir/ Madam,
We have a shed in Midc Mahad consumer no[protected] in the name of D L Engineers. We are facing a lot of fluctuation in the power supply for the past one month.But since the past three days Fans go slow and fast every second and lights go dim and bright literally every second. Nobody is able to solve the issue. Please look in to it as our equipments get damaged due to the fluctuations in the supply.
Regards.The local linesman is Mr Kadam and his mobile nummber is [protected].
Regards
Dr M J Karai

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    +91 22 2261 9100
    +91 22 2261 9300
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    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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