| Address: | Kolkata, West Bengal |
I bought a Maharaja Whiteline Personal Cooler Thunder+ (CO-101) from an electronics store in Kolkata named "The Royal Electronics" on 20/05/2014. The shopkeeper had deliberately scratched off the MRP printed on the box. Thus, I being unaware of the actual MRP ended up paying Rs. 7, 800 for the product.
Post getting the product home, I checked for its price online and found out that it is available for Rs. 5, 800. I than visited the shop again to complain about this; to which he very rudely says to return the product and take back the money. But I told him that I want to buy the product at its actual price to which he refused.
I also told him that I shall complain in the consumer court regarding this to which he casually said do whatever you can.
Please help me and advice me as to what I should do before I complain in the consumer forum regarding this.
I am attaching photos of the box and the cash memo in this mail.
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