Mahatma Gandhi University, Meghalaya — They are not updating my exam result

I am a mass media student of mahatma gandhi university.and have given my 5th semester exam in feb. I have been marked absent in cyber journalism paper where as i was present in tha exam and have written my paper. Its been more than 3 months i have been trying to update my result but neither my colleg NRAI, delhi is been helpful nor my MG UNIVERSITY