Mahendra Travels — bus very late

I boarded Mahendra bus from Raipur to Pune. The bus services are worst. Neither they have put the seat numbers on the seat nor they know where our seats were. The bus seats are very small for two people. We are just adjusting somehow.

Plus the bus promised to drop us to Pune at 8:30 in the morning. It's 10'o clock and we are still running 3 hrs late. We had office at 9. They are very irresponsible.

The bus is Ac but the windows are open and a lot of air is coming in. Plus many ac sockets are broken and a lot of air is coming out and making the sleeper cabin too cold.

There is no place to keep luggages. Under the seat is the only place or the conductor is adjusting them somewhere.
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The fare collected was 4 times higher than usual fare and the service is highly pathetic. The bus is running 7 hours late. With a capacity of 48 passengers it's carrying 70+passengers sitting in the passage between both side. It's like risking my life and paying for the same.

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