[Resolved]  Mahindra And Mahindra — 4 months thar problem

Address:63A/55 Defence colony kirti nagar
Website:Mahindra main branch mumbai

To,
Mahindra
03.05.2022

Subject: Complain about my 4months old thar

On [22 December 2021], I purchased a brand new [Mahindra THAR] from you. Upon driving the car, I discovered that the fuel injector was damaged at just 1200 km driven car, so was sent to you for the repairment and was ensured by you that from now nothing of this kind will happen but now again just after 4months wire issues have been found without installing anything outside the showroom.
I am very disappointed and shocked from what happened and I find the situation very irritating. New cars simply don’t do that.
While I do understand that manufacturing errors do happen, still I can’t comprehend the fact that the car was not tested before handover. This is not the type of product I would have expected from a manufacturer of your size and reputation.
I demand [replacement of car, or refund]as well as compensation for the waste of my time and money.
Enclosed with this letter are copies of the registration card and other related documents for your reference. My expectations are high; please don’t disappoint me again.

Hopefully, you will carry out the task as directed as soon as possible to avoid any inconvenience in the later stage,
Looking forward to a quick action.
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Jun 8, 2022
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
May 05, 2022
Mahindra And Mahindra Customer Care's response
Hi Sir, we request you to please email us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] in order to assist you at the earliest.

Regards,
Customer Care Team
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