Mahindra And Mahindra — Battery issue charging/ getting discharged

Address:

Accesset Workspace, Plot 417/18/19, Market Yard, Pune 411037

We had purchased Mahindra Treo Zor on 30.08.2021, Reg No: MH12SX6707 Having chasis No: MB7D8CLLFMJG47262 & Engine No: METMEAD0EMGJ0664. Had completed merely one year and having issues with battery charging/ getting discharged every alternate month. Every alternate month we had to send the vehicle to showroom and spend on it. We had been convinced and made assured about the on road working performance of the vehicle. But telling truth we had not experienced the same. We are dealing with battery issue frequently every now and then having loss of our time, money and effecting the purpose for which vehicle had been purchased. Every time your service advisor give a new excuse or different communication. Now we had given the vehicle to your Pimpri showroom on 30.08.2022 through RSA. As per your service advisor the battery charger is not working. We requested to replace as the vehicle is under warranty period. Today 08.09.2022 stil we had not received the vehicle back. Rohit (mobile: [protected]) te service advisor is not able to tell us when we will get the vehicle back. Even he is not willing to give a spare charger meanwhile so we can atleast use the vehicle for timebeing. We request you to pay your kind attention on this and help us at the earliest. Also to resolve the battery issue so the purpose of the vehicle can be served