Mahindra And Mahindra — Beware engine breakdown next day i bought kuv100

Address:	Agra, Uttar Pradesh, 282001
Website:	www.mahindrakuv100.com

I want to tell me what exactly happen with me
First i visit "atmaram mahindra" showroom in agra to take a test drive
And i liked kuv100 then decide to buy it
This is our first car so we don't know much about technically issue and also we didn't checked the car too closely
They told me they have 3 month of booking and we have to wait for that time then i say then i will buy another car because we need it in same week then then i walked away
On next day they called me and said they have white kuv100 k8 available (Where a day before they told me they have 3 month booking but i didn't think that much and bought it)
And on 20th april i bought it and next day when i am driving on highway the suddenly engine got breakdown on highway and steering jammed on mid of journey suddenly hopefully our life's are save and also car too then there pickup vehicle come and take to to workshop
Then i decide to want replacement because no one want to waste his money this kind of car which getting problem on next day
When i speak with they they said they will not replace and they have many cars which get this kind of problem on same day bu they don't change them they only repair them and saying car is fit and there is no issue just small issue which fixed now
And wasted my whole day and did nothing to solve my issue even the md of showroom refuse not helped us
Then next day it again have some, some alignment issue and break issue and then again they spoiled our day of saturday in end of day they again done nothing and called me come back on monday then i come back and then i again speak with them about changing the car because it getting issue day by day but they again refuse then
Then i make them offer to buy a another high price car and which is nuvo sports n8
Then they say we need to speak with boss
And boss also getting agree and told me car is not registered yet so they can change that if we buy nuvo sports make a condition for us we need to bear loss of 25000 inr if we want to change it and also we need to wait upto another client buy (They said they have many booking so it will get sold fast don't worry about that they said on tuesday (Next day) it will surely sold
1 guy from them checked the car and take delivery and said to we will inform you once it get sold then i hand over them all
Next day they called me you can come and get your nuvo sport is ready
Then i went they again spoiled my whole day after 5-7 hours they come to me and said that car is not sold because that have many issue like like scratches, dents and customer refuse to buy it and we cant deliver you the car you need to wait more
And told me you need to wait more i will dent paint it and try to sale it again
I tried to contact them but not gone any solution then
Then i complain to mahindra customer support 4 days they spend and tell me eveyr day some one gonna call you and you get you solution today but nothing helpful from them then i get call from showroom that the car has 2 tired with cut and also it have new issue like dent on bumper many scratches and blah blah
Then i asked them you take delivery and checked it
His typical answer i didn't checked it
And they blaming me i did all that and give them after 10 days because i complained about them
And also not got any solution form customer service they also told me same things and tell me he will contact me with solution but still got nothing
And also on the day of problem i give them the tank was full with petrol yeah some liters used because we drive it little but
When i come to saturday see the tank was empty there is only petrol last to reach upto petrol pump which is within 2 kms of showroom, i told them they said that used to serving i asked to all petrol they said no then i told them tank was full they said to me do you have job card (Since i am new i dont know much but they have responsibility to give that to customer to get it for service but for that they also blamed me and also tell that was used to take trials of car that is working fine or not then i asked about mileage of car they said 14-15 kmpl but when i checked the meter that show 195 out of that around 100 kms already ride before deliver us that time they said me that because they check every car after manufacturing it and take trail of 100 kms
Then i told them i was full the tank of 35 liter and total used 194.5 kms and tank is completely empty now so how is possible mileage of 14-15 kmpl, they again tell me my mistake that i have not make job card that the reason and they cant help on that too
Now they called me and tell they want increse that 25000 to more because they serviced it and dent pent changed tyres
And also not gonna give me nuvo sport
Then told he they will surely sale it on this tuesday and will order another nuvo sport to me for my choice color then i asked him it really gonna happen or only chances they said they are not sure but if got sale then they change it otherwise i have to wait again
They sold me faulted product like they are selling now because its impossible to them manage a car for me if they have 3 month booking and i am getting it next day so beware they are not fixing issue only reselling faulted cars
And also there is i don't think they have demand because on 18-19 they have 3 month backlog and now they dont even have a client for a car its wired or fake
O overall service of company is very very poor no one gonna help you today is around a month going to pass but i stil dont have my car
They have worsted support ever i recommend everyone not to buy this
If anyone want to ask me anything contact me
They are corrupt they only want me to lower the car price
I asked them to give me chassis number because i want to file a complain they denied and i ask them about issue with cars on paper they again denied they said car is perfect and they not gonna do anything i have only way is wait until it sold

Rahul
Co. No. [protected]

O after not getting solution i am going to spread this message everywhere so everyone can save them from this kind of company
Until i am not get changed car
And warn every one to not deal with them