Mahindra And Mahindra — Car not delivered as promised for two times

Hi Mahendra
This is to express how the dealers at Madurai ruins your reputation in the industry.

My name is Hemalatha Kannathasan, I have enquired about getting Bolero N10 white color.

They are very rude from first call and not even ready to send estimation.after several try they send estimation and we enquired about availability.

Excutive Mr.Madan and Sundar promised that they have vehicle ready and I need to make full settlement with in few hours then they will do all formalities and deliver the vehicle on August 3rd.
I was force to send full payment on 31st Infact due to their stress I was send all payment midnight 31st because of waiting time to send bulk payment on RTGSS.

I have called August 2nd to enquire delivery status and no one picked up the phone.after several hours of continuous try Sundar pickedup call and told your vehicle in Dindugal it will reach in one hour.I have called after one hour then he made a big story saying driver can't come inside city during peak hours so he is waiting outside city limits and I spoke to driver personally don't worry your vehicle delivery tomorrow. I have voice calls record for all the above said conversation.i can produce to consumer court or media if needed.

I have called August 3rd to pickup vehicle then they said sorry sir we don't have vehicle ready. I spend whole day talking to so many people in the same outlet. They offered me free insurance for their mistake and told me to wait until August 12 because they have a vehicle coming on 10th August and our N10 also there.i have waited for August 12th. When I called Aug10th now repeating same story. This time different, they saying instead white u can take silver or instead N10 I take N8. What the hell 🙀 As a customer I choose what I need and I paid full amount 11 days before and still struggling to get my car or payment back.

I am writing this letter not only settle my payment but also inform how bad they destroy your brand name here.i request swift action for such a fraud unethical practise at Madurai Kappalu station.

Here is my details.
Hemalatha Kannathasan
Paramakudi
N10 booked

Madurai kappalur branch booked. Executive talked Madan, Sundar, Lakshmi.

Regards
Hemalatha
+[protected]