Mahindra And Mahindra — Car provided as exchange for new XUV- Not yet Transferred by dealer even after 03 years

Address:

Koncept Mahindra Noida Sector 63

I have purchased New Car (XUV 500 W11(O) AT in Dec 2018 from Koncept Mahindra - Noida Sector 63.
The dealer has taken my old card Honda City ZX as an exchange and I handed over all originals RC, Invoice, Insurance etc during taking the delivery of new car and handed over the car to the dealer.

I have been consistently following up with the dealer, but even after 03 years the car is still not transferred to the new owner.

02 months back representative of Koncept informed that they have lost all originals and now need to file FIR and get the duplicates from RTO.

Now they informed that the new owner is out of India.

Summarily, after the deal is done they seems to be not interested in resolution putting me in danger in case of any mishap where my old car is involved.