[Resolved] Mahindra And Mahindra — Complaint in new xuv 500 w10 and replacement of defective mahindra xuv 500 w10 that was purchased from nbs international ltd.

hiteshsalot

from Mumbai, Maharashtra

Address:

400075

I bought new xuv500 w10 last month from nbs international ltd chowpatty branch and registered no is mh 43 aw 3213... But from day 1 getting problems... 1: wheel alignment
2: stearing out from left hand side
3: wiper not working properly
4:major leakage problem from inside car from back side from roof top last seat suffering in rainy season.
After paying big amount our family r not satified with xuv500 w10 repalace it and this car is not good me from day one getting such problems which is not good us.
Hitesh salot [protected]

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Dec 22, 2020

Complaint marked as Resolved

@PawanGoenka and @Anandmahindra My car no MH 43 AW 3213 under MR Mangesh Mahadik. since 2016 the day i bought the car from NBS chowpatty very next day i have started facing problems. U can check my history in nbs international ltd at workshop Sewri east Reay road. In these 4 yrs half of the time my car was in your workshop even today 21/12/2020 its in your workshop only and every time i have been given faulty promises from management . I was told by MR Mangesh Mahadik that i have been given new body sheild in replacement of rusted body but it is used one and was white in colour and without sunroof which i have taken photo while fitting . As on 18/12/2020 i have been told that both the shockup have been replaced by your company but when i checked i found that only one left hand side shock up was changed. In this 4 yrs even after multiple complains of left hand pulling that problem have not been solved yet . I m tired with this car After paying big amount, our family r not satified with xuv500 w10 kindly give me replacement and this car is not good me from day one getting such problems which is not good us. Kindly replacement car at the earliest .

Mahindra And Mahindra customer support has been notified about the posted complaint.

Jul 23, 2016

Updated by hiteshsalot Its been 24 hrs I complained of replacement of my new defective XUV500W10 car which I bought last month, but still no reply from company... even the dealer Mr.Ajay ( NBS International ) is not answering my call... If company fails to take quick action against my complaint thn I will have to take strict action regarding my issue and will have to take a help of consumer court
hitesh salot
[protected]

Dec 22, 2020

Updated by hiteshsalot @PawanGoenka and @Anandmahindra My car no MH 43 AW 3213 under MR Mangesh Mahadik. since 2016 the day i bought the car from NBS chowpatty very next day i have started facing problems. U can check my history in nbs international ltd at workshop Sewri east Reay road. In these 4 yrs half of the time my car was in your workshop even today 21/12/2020 its in your workshop only and every time i have been given faulty promises from management . I was told by MR Mangesh Mahadik that i have been given new body sheild in replacement of rusted body but it is used one and was white in colour and without sunroof which i have taken photo while fitting . As on 18/12/2020 i have been told that both the shockup have been replaced by your company but when i checked i found that only one left hand side shock up was changed. In this 4 yrs even after multiple complains of left hand pulling that problem have not been solved yet . I m tired with this car After paying big amount, our family r not satified with xuv500 w10 kindly give me replacement and this car is not good me from day one getting such problems which is not good us. Kindly replacement car at the earliest .