| Address: | Bangalore, Karnataka |
Hi Sir/Madam,
It's very unfortunate to bring into your kind notice that I have booked XUV300 on 20th Nov 2021 with ANANTCARS AUTO PVT. LTD (Marathali, Bangalore) and was assured that the delivery of the vehicle will be on or before 29th Jan 2022 (Same mentioned in the booking receipt). However, now it's 13th Feb 2022 but till now there is no update on delivery.
My name is Abshik Pandey and I have booked the SUV 300 in the month of November’ 2021 from the above-mentioned showroom.
The time of booking it was told that the vehicle will be delivered maximum by 29th January 2022 but we didn't get it. After doing certain follow ups with the sales executive on 4th Feb '2022 she said the vehicle has been allocated, so, kindly pay the amount and take the vehicle.
As I am a SBI employee, I did all my internal formalities and made the disbursement amount ready along with the difference amount on 9th Feb'2022 and was about to disburse the loan amount but suddenly before disbursing the amount, I received a message from the sales executive stating not to disburse the loan amount.
When I asked for the reason, she didn't say anything, just told me not to disburse the loan and hung up the call. When I visited the showroom Yesterday (12th Feb 2022) to understand the challenges, they told me that, from the backend department, some technical issue has happened, due to which they are not receiving any new allotment for their showroom. And even they are not able to confirm the delivery date as well.
If the issue is between Mahindra and Showroom, then why should I be suffering? I have booked my vehicle and as per the instructions I made all the arrangements but then also I am suffering, Will I get any compensation for the same as you guys failing to deliver the vehicle on time?
My humble request to you all please look into the issue on priority and help me to get my booked vehicle delivered to me ASAP. I hope you all can understand that now it's been too long. I'm waiting for my booked vehicle.
Booking Information:
Name : ABHISHEK PANDEY
Phone Number: [protected]
Email Id: abhishek.[protected]@sbi.co.in
Booking Receipt: Attached
Committed Date of Delivery : January 29, 2022
Mahindra Showroom Information
Showroom Name: ANANTCARS AUTO PVT. LTD
Sales Executive: Deepa R (+91 - [protected] )
Manager : Abhishek (+91 - [protected])
Thanks & Regards
Abhishek Pandey
+91- [protected]
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