Mahindra And Mahindra — Flywheel complaint after regular service at service station
R
Ramnath P
Dec 16, 2021
Address:
Kottayam
I had given my 2017 model TUV 300 T8 (KL05 AP 4348) for regular service (60000 kms ) at Horizon motors Thellakom Kottayam on 4-Dec-2021. The total expense of service came to 12700 rupees including some replacements suggested by the service personnel. They returned the vehicle assuring they found no other complaint in the vehicle . From the next day I noticed vibrations in the vehicle which I informed to the personnel . He asked me to bring the vehicle for inspection . I could not take it immediately due to personal engagements . today i observed that the gear shifts are very tight and iam also unable to put the vehicle in reverse, .The vehicle was taken to Horizon motors and after inspection it was informed that i have a damaged flywheel and its replacement costs 20000 rupees. I am highly suspicious that a trouble free vehicle which was taken for service immediately developed such a serious defect in no time . when the vehicle was delivered back they informed of no other issues after driving and then the next day a serious issue is observed . iam sure that such am issue might be a problem caused by improper service . I request you to look into this matter and help to reach a amicable settlement .
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