Mahindra And Mahindra — Irresponsible dealer and customer handling - Angel Auto Wheels, Boisar

Dear Team,

We booked Mahindra 1.7T pick up truck from Angel Auto Wheels, Boisar, Address Plot No-J 217, Navapur Road, Boisar, Palghar - 401501, Near Mukant Circle, Contact no:+91-[protected] on 02-August 2021 with booking amount of INR 5000, also we applied for Bank loan through Tamilnad Mercantile Bank - Boisar Branch, loan was disbursed and amount released through NEFT Rs 8, 44, 149.00 on UTR No.TMBLH [protected] dated 17.08.2021 to the dealer Angel Auto Wheels.

Currently, the vehicle is not delivered till date after two months as committed by the Dealer, my loan EMI has started by the bank and we are paying interest to the bank without the vehicle. We don't have a clear commitment on the truck delivery. Our business orders dependent on this truck have also been affected due to our commitment to our clients. We had employed a driver, for which his salary INR 30000 has been paid for the last two months.

We request someone higher authority to look into this issue, and the dealer who is not supporting the customer post payments clearance. Total mismanagement and communication issue with the sales manager at this dealership.

We would also like to inform, if a suitable solution is not provided, we would involve legal action for fraud and forgery, against the Angel Auto Wheels, senior management, finance team for misleading the customers and causing grievance to our business and hardships caused to us for choosing mahindra dealership and vehicles.

Please support our issue and kindly do the needful. Also, you can contact me on below provided details

Balraj K.Pillai
P.L.Construction
No 669, Lakshmi illam . Near Hotel Sai Palace
Parnali Naka. Kudan (PO).Boisar West. Palghar (DT)

Mob. +91 [protected].