Address: | 1/30A Bediadanga 2nd Lane, Kolkata - 39 |
Dear Madam dear Sir,
Good day to you,
We purchased a Marazzo M8 on 10th of December 2018. The vehicle has completed 16k KM as of 21st July 2021.
This is to bring to your kind attention that all the four tyres have worn out in a short span of time and within 16k KM, in spite of regular servicing and check ups at the authorized service center in Topsia Kolkata.
We have been a bonafide customer with M&M since 2015 when we purchased our first vehicle Xylo H4.
Kindly look into this issue and confirm the technical causes of the tyre failure in this short interval and suggest what is the way forward to not repeat such cases in future,
Kindly also note that the portal is not allowing pictures/photos of 2 MB to be clipped,
Thanking you,
Yours sincerely,
Sophia Ursala Thomas
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