Mahindra And Mahindra — Mahindra new xylo - a big disaster

Address:	Thane, Maharashtra, 400615
Website:	www.consumercomplaints.in

I have recently purchased my new xylo (8 seater) top end model h8 from mahindra global gallerie, thane at an on-road price of rs 12, 76, 000/-. This was purchased against exchange of my old xylo e8 of 2011 (8 seater).

I am completely unhappy & disheartened and would like to mention that the new xylo is a big disaster compared to my old xylo. This is because it has been stripped off all the luxury (As compared to earlier models) which was of equal importance to xylo lovers.

The new xylo is stripped off the following important luxury features:

1. Driver and co-driver seats are not comfortable. They are made smaller in width
2. The hand rest of driver & co-driver seats is made smaller in size, so it is not comfortable.
3. Inside hand rail over the middle doors of both sides is made very small. Very unsafe while boarding or alighting.
4. Back trays have been removed from the front seats.Inconvenient situation now.
5. Size of the back pockets of the front seats is reduced. It cannot even hold a4 size documents or file.
6. Steering wheel thickness is reduced, so we are deprived of the real suv driving pleasure.
7. Multi-functional steering has been provided for name sake only. The design and the comfort o[censored]se, is absolutely hopeless.
8. Multi-functional steering wheel control buttons are of very poor quality.
9. The music system is also provided only for name sake, as it is of very poor sound quality.
10. The revolutionary xylo clock with speed display has been completely changed to a very poor and small display clock.
11. The speedo meter panel is of very poor design and quality.

It’s a real shame that the responsible people in mahindra are effecting such changes to reduce the manufacturing costs and depriving customers in this competitive world.