| Address: | Vill Matiah Sitarganj Uttarakhand 262405, Udham Singh Nagar, Uttarakhand |
I am onwer of vehicle Mahindra XUV500 bearing number UK06AG4851 in the name of Baldev Singh . Few months ago my car met with an accident and had damage in front side of vehicle.
I had made a claim and submitted the vehicle to KUMAR AUTOWHEELS PVT LTD RUDRAPUR UTTARAKHAND dealer .
Some of the parts are being arranged on time but still front side module has not been arranged.
On dated 10 of June I had parked my vehicle to dealer and just imagine 2 months have gone and still because of one part my vehicle is not ready .
As per dealer they had made best possible effort to arrange to nearby dealer but couldn’t find that part .
Now tell me what is my fault as a customer how much I am suffering by not having car as I am working as a branch head in HDFC BANK TANAKPUR UTTARAKHAND branch.I have to travel 100 km on daily basis from my home .
On every day I use to call that guy of body shop and I got same answers that we don’t find .
Matter has been also discussed with the G M service but he also not having solution by saying that Mahindra itself have no part right now .
I am an older customer of Mahindra for the last 10 years and now I am going through this situation.
Take a look and lodge my complaint regarding this and provide me the solution as soon as possible you can .
I want revert on this otherwise matter will be escalated to higher level .
Thank and Regards
Gurvinder Singh
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