| Address: | Iconic Automobiles, Itanagar Arunachal Pradesh |
Yesterday (10/08/2023), I did have repair n Servicing work of my Scorpio S10 bearing reg. No. AR03C 8055 at Iconic workshop near ISBT Naharlagun, Arunachal Pradesh, I was charged Rs. 70K for replacing of front wheel disk brake set, rear brake drum, coil springs, brake shoe, brake pads, shock absorbers, Bushing replace etc..after work completion n check by their employees, I paid the bills and signed docs shown by them. Problem is when I was driving back to itanagar my residence, I HAD BRAKE FAILURE, the brake pedals got pressed n does not come up, the vehicle sounded, "attention please, check brake fluid " ..l luckily escaped outward life threatening accident, I used first gear and hand brake to halt before skiding to drain by NH-415 near popunallah, the workshop was closed already when I called for assistance, I managed to call assistance from nearby garages, when checked it was found that there was leakage in the brake fluid pipe, the mechanics of Iconic workshop did not tighten the brake pipe, ...THIS IS GROSS NEGLIGENCE by the employees, I could have died due to brake failure. My family line have been driving mahindra vehicle for decade and we love to drive Mahindra vehicle but due to this kind of negligence by employees we tend to loose hope in mahindra now...This vehicle may be my last mahindra vehicle. The SA was sh: Pradeep Kumar Chetry, supervisor was sh. Bobesh Taw and Mechanic was sh. Tuto Khon. I request your authority to reprimand / train these employees else somebody will die one day due to their negligence. Brake Failure is a serious issue... Was this information helpful? | 
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