Mahindra And Mahindra — Non receipt of booking amount after cancellation

Rajinder Bhatia

from Kapurthala, Punjab

Apr 13, 2023

Address:

Mahindra and Mahindra Mumbai

Cancelled booking of Thar order No. OTF23A006576 at Mahindra dealership M/s Harbir Motors, Chandigarh. I got an SMS confirming the cancellation on 30.04.2023. Three weeks have lapsed but I have neither received the refund of the booking amount nor any intimation in this connection despite a number of reminders to the concerned.

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Mahindra And Mahindra customer support has been notified about the posted complaint.

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Comments

Rajinder Bhatia

from Kapurthala, Punjab

Apr 13, 2023

Booking was online and the booking amount was paid online on company's site.

Rajinder Bhatia's [Complaint's author] reply, Apr 13, 2023

As well as the booking was cancelled online.

Mahindra Vehicles

Apr 14, 2023

Hi Rajinder, we have forwarded your details to the team, which deals with the concerns related to online booking to facilitate necessary action. Regards, Customer Care Team