Mahindra And Mahindra — Non Refund of online booking

Dear Sir/Madam,
Greetings for the day.
I had booked XUV 700 online vide your booking reference no. X75CE42E75E1.
However, due to unexpected financial constraints I had to cancel my booking. Following this I had placed requests for refund of booking amount number of times through email and through mahindra customer care. However, so far I have not received my booking refund .
It is therefore requested that the amount may kindly be refunded to me at the earliest.
Warm regards
Neema Tamang