Mahindra And Mahindra — Providing incorrect information, not getting the car repaired at the right time, claim extra charges

Address:

Star India Agencies - Mahindra Dealer, Rupnarayanpur

The service center authorities informed me of the repair cost of rs.12500 the day before the delivery of the repaired vehicle. The next day when i went to pick up the repaired car, the service center authorities informed me that it would take another day. On the same day i make an advance payment of rs.10000.
When i went to pick up the car the next day, the authorities informed me that the car had caught fire at the repair service center the night before and that it was my responsibility. And this car will have to pay around rs.14000 extra for repairs. Its been 40 to 45 days since my car was at the service center. I repeatedly appealed to the higher authorities but got no solution. Customer care is my complaint number (Cf[protected]). Sir please help me.