| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
I got my XUV serviced from Noida 64 Service Centre for the first time and I am sorry to say will never visit them again. They charged for dry cleaning and car cleaning and have just the formality of doing so. They did the alignment of the car and the Car's steering is not in the center. 6 o clock I could not find anybody in the service center and had to take my car back as it is.
The things I asked to work on have not been worked on at all. Upon receiving their SMS of service satisfaction I mentioned not satisfied. I then got a call from their call center, I gave them the same feedback, the lady on the phone mentioned that she will notify the problems to the concerned and will be taken care. Its been 3 weeks but no call has been received from them.
If that is a service standard then Mahindra will have to rethink about their dealership and service centers.
I would call this as a pathetic service experience.
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